Free side-by-side research

TownSq vs HOA Express

Source-linked differences for HOA boards and community association managers. No sponsored winner and no blended review score.

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TownSq

Vendor-source research

TownSq is a web and mobile community management platform for HOAs and condo associations that centralizes homeowner communication, online assessment payments, service and maintenance requests, amenity reservations, and architectural review (ARC) and violation workflows. It is sold in two forms: TownSq Community for running a single association (used by self-managed boards and managers) and TownSq Business for management companies overseeing multi-community portfolios from one workspace, with integrated accounting and management available at the Enterprise tier. The platform emphasizes a resident-facing app (newsfeed, forum, announcements, documents, package control, guest access) plus manager tools such as requests, tasks, audit logs, and AI-assisted replies to resident questions.

Best fit: HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios.
Pricing visibility: From $90/mo (to 300 units)
Source check: July 16, 2026

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HOA Express

Vendor-source research

HOA Express is a cloud-based website builder and communication platform aimed at homeowner associations, condos, and neighborhood groups. Boards use it to publish a community website on a custom domain, store resident and pet directories, share documents, calendars, and news, send blast emails and texts, run surveys and custom forms, and collect dues through online payments. It positions itself toward volunteer-run, self-managed communities rather than professional portfolio management, and offers a free entry plan with paid tiers priced by household count.

Best fit: Small, self-managed HOAs and neighborhood associations that need a simple community website with resident communication and online dues collection.
Pricing visibility: Free plan; paid from $15/mo
Source check: July 16, 2026

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At a glance

How TownSq and HOA Express line up, side by side. Rows where they differ are highlighted.

Feature	TownSq	HOA Express
Capterra rating	3.3/5 (4)	4.9/5 (44)
Starting price	From $90/mo (to 300 units)	Free plan; paid from $15/mo
Best for	HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios.	Small, self-managed HOAs and neighborhood associations that need a simple community website with resident communication and online dues collection.
Self-managed HOAs	✓	✓
Management companies	✓	—
Accounting	✓	—
Dues & payments	✓	✓
Violations & requests	✓	—
Resident portal	✓	✓
Communication	✓	✓
Maintenance & work orders	✓	—

Which product fits which kind of association?

This is a fit comparison, not a universal winner. A tool built for a management-company portfolio is not the same as one built for a volunteer self-managed board. Validate the decisive workflow and total contract cost in both demos.

TownSq

Start here when: HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios..

Pricing visibility: From $90/mo (to 300 units)
Research position: A strong fit for communities and managers whose priority is resident engagement, communication, and payment collection with a polished mobile app. Full fund accounting and deeper financial management are concentrated in the Enterprise/management tier, so self-managed boards needing complete bookkeeping may need a supplement. Pricing is unusually transparent for the category, published by community size.

HOA Express

Start here when: Small, self-managed HOAs and neighborhood associations that need a simple community website with resident communication and online dues collection..

Pricing visibility: Free plan; paid from $15/mo
Research position: A budget-friendly, easy-to-launch option for volunteer boards that primarily want a professional website plus resident communication and simple online payments. It is not a full back-office management suite: the vendor's own site does not advertise accounting/general-ledger, violation tracking, or maintenance/work-order tools, so larger communities or management companies needing those workflows should look elsewhere.

External review evidence

Ratings are kept separate because software directories, app stores and company-location reviews measure different experiences.

Swipe horizontally to compare both products →

Review platform	TownSq	HOA Express
Capterra	3.3/54 reviewsChecked July 16, 2026 · open source ↗ Overall 3.3/5 from only 4 reviews; sub-scores shown: Ease of Use 3.5, Customer Service 1.0, Value for Money 1.5. Small sample size — interpret cautiously. G2 rating not independently verified so not included.	4.9/544 reviewsChecked July 16, 2026 · open source ↗ Overall 4.9/5 across 44 reviews; category scores: ease of use 4.9, customer service 4.9, features 4.7, value for money 4.9.

We do not calculate a single “reputation score.” Compare rating, volume, audience and recent themes at the original source.

Published capabilities to verify

These items come from vendor documentation. Treat them as a demo agenda, not proof of workflow quality.

TownSq

Resident communication (announcements, newsfeed, forum, messages)Ask for a live workflow
Online homeowner payments and assessment/dues collectionAsk for a live workflow
Maintenance and service request tracking with tasks/assignmentsAsk for a live workflow
Architectural review (ARC) requests and reviewsAsk for a live workflow
Violations tracking (add-on)Ask for a live workflow
Amenity reservations and events calendarAsk for a live workflow
Document storage and archivingAsk for a live workflow
Resident/homeowner mobile app (iOS and web)Ask for a live workflow
Package control and guest/visitor access managementAsk for a live workflow
Polls and surveys, plus digital voting (add-on)Ask for a live workflow
Website builder with custom domainAsk for a live workflow
Multi-community portfolio management (TownSq Business)Ask for a live workflow
Integrated accounting/management and financial reporting (Enterprise tier)Ask for a live workflow
AI-assisted suggested replies to resident requestsAsk for a live workflow
Audit logsAsk for a live workflow

HOA Express

HOA website builder with custom domainAsk for a live workflow
Blast emails and text messagesAsk for a live workflow
Online payment collection for duesAsk for a live workflow
Resident and pet directoriesAsk for a live workflow
Custom forms and surveysAsk for a live workflow
Document storage organized into foldersAsk for a live workflow
Calendars and community/board infoAsk for a live workflow
Professional email accountsAsk for a live workflow
Photo galleriesAsk for a live workflow
Mailed physical lettersAsk for a live workflow

Buyer fit, strengths and cautions

Research interpretation based on current positioning and official documentation—not a substitute for implementation references.

TownSq

A strong fit for communities and managers whose priority is resident engagement, communication, and payment collection with a polished mobile app. Full fund accounting and deeper financial management are concentrated in the Enterprise/management tier, so self-managed boards needing complete bookkeeping may need a supplement. Pricing is unusually transparent for the category, published by community size.

Potential strengths

Transparent, published pricing tiered by community size
Well-regarded resident-facing mobile app for communication and engagement
Scales from a single self-managed association to management-company portfolios
Bundles payments, requests, ARC and violations in one platform
Widely deployed (used across Associa-managed communities and others)

Cautions to validate

Full fund/reserve accounting is limited to the Enterprise/management tier
Several capabilities (violations, website builder, digital voting, concierge) are paid add-ons on lower plans
Independent review volume is thin on Capterra (only a handful of ratings), with low customer-service and value-for-money sub-scores
No genuinely free plan on the official pricing page

HOA Express

A budget-friendly, easy-to-launch option for volunteer boards that primarily want a professional website plus resident communication and simple online payments. It is not a full back-office management suite: the vendor's own site does not advertise accounting/general-ledger, violation tracking, or maintenance/work-order tools, so larger communities or management companies needing those workflows should look elsewhere.

Potential strengths

Free plan available and low-cost paid tiers, well suited to small budgets
Guided do-it-yourself setup that non-technical volunteer boards can handle
Strong customer-support and value ratings from reviewers on Capterra

Cautions to validate

Website templates have design and formatting limitations noted by reviewers
No advertised accounting/general-ledger or financial-management module
No advertised violation tracking or maintenance/work-order management
Oriented to self-managed communities rather than professional management companies

Source register

Open the evidence directly. Dates describe our last check, not a promise that the vendor page has remained unchanged.

TownSq

TownSq homepage (product overview and audience) ↗Checked July 16, 2026
TownSq pricing page (tiers, prices, add-ons) ↗Checked July 16, 2026
TownSq solutions for community managers / management companies ↗Checked July 16, 2026
Capterra TownSq profile (rating and review count) ↗Checked July 16, 2026
GlobeNewswire: HOAM Ventures acquires TownSq (ownership) ↗Checked July 16, 2026

HOA Express

HOA Express homepage (product overview and features) ↗Checked July 16, 2026
HOA Express pricing page (tiers, free plan, household-based pricing) ↗Checked July 16, 2026
Capterra HOA Express profile (rating and review count) ↗Checked July 16, 2026

Run the same demo with both vendors

A fair comparison uses identical data and workflow scenarios.

Dues-to-ledger: Assess a homeowner, send the invoice, take an online payment and confirm it posts to the general ledger without re-entry.
Delinquency: Age a past-due account, trigger the reminder sequence and produce a delinquency report the board can act on.
Violation enforcement: Log a CC&R violation with a photo, send the notice and follow it through escalation and cure.
Board & resident portal: Post a document, open an architectural request and run an online vote from both the manager and owner views.
Exit test: Export owners, units, ledgers, documents and violation history in documented formats.

TownSq

HOA Express

At a glance

Which product fits which kind of association?

TownSq

HOA Express

External review evidence

Published capabilities to verify

TownSq

HOA Express

Buyer fit, strengths and cautions

TownSq

Potential strengths

Cautions to validate

HOA Express

Potential strengths

Cautions to validate

Source register

TownSq

HOA Express

Run the same demo with both vendors

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