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PayHOA vs TownSq

Source-linked differences for HOA boards and community association managers. No sponsored winner and no blended review score.

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PayHOA logo

PayHOA

Vendor-source research

PayHOA is a cloud platform for homeowners associations that centralizes dues collection, online payments, general-ledger accounting, communications and a resident portal. It is aimed primarily at self-managed HOAs, with public unit-based pricing tiers.

Best fit
Self-managed small-to-midsize HOAs and volunteer boards that want dues, payments and accounting in one affordable platform.
Pricing visibility
From $49/mo (annual)
Source check
July 16, 2026
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TownSq logo

TownSq

Vendor-source research

TownSq is a web and mobile community management platform for HOAs and condo associations that centralizes homeowner communication, online assessment payments, service and maintenance requests, amenity reservations, and architectural review (ARC) and violation workflows. It is sold in two forms: TownSq Community for running a single association (used by self-managed boards and managers) and TownSq Business for management companies overseeing multi-community portfolios from one workspace, with integrated accounting and management available at the Enterprise tier. The platform emphasizes a resident-facing app (newsfeed, forum, announcements, documents, package control, guest access) plus manager tools such as requests, tasks, audit logs, and AI-assisted replies to resident questions.

Best fit
HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios.
Pricing visibility
From $90/mo (to 300 units)
Source check
July 16, 2026
Open full research profile →

At a glance

How PayHOA and TownSq line up, side by side. Rows where they differ are highlighted.

Feature PayHOA logoPayHOA TownSq logoTownSq
Capterra rating4.7/5 (602)3.3/5 (4)
Starting priceFrom $49/mo (annual)From $90/mo (to 300 units)
Best forSelf-managed small-to-midsize HOAs and volunteer boards that want dues, payments and accounting in one affordable platform.HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios.
Self-managed HOAs
Management companies
Accounting
Dues & payments
Violations & requests
Resident portal
Communication
Maintenance & work orders
01

Which product fits which kind of association?

This is a fit comparison, not a universal winner. A tool built for a management-company portfolio is not the same as one built for a volunteer self-managed board. Validate the decisive workflow and total contract cost in both demos.

PayHOA logo

PayHOA

Start here when: Self-managed small-to-midsize HOAs and volunteer boards that want dues, payments and accounting in one affordable platform..

Pricing visibility
From $49/mo (annual)
Research position
Shortlist it when a self-managed board at a small or midsize community wants transparent per-unit pricing and to consolidate dues, payments and accounting without hiring a professional manager.
TownSq logo

TownSq

Start here when: HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios..

Pricing visibility
From $90/mo (to 300 units)
Research position
A strong fit for communities and managers whose priority is resident engagement, communication, and payment collection with a polished mobile app. Full fund accounting and deeper financial management are concentrated in the Enterprise/management tier, so self-managed boards needing complete bookkeeping may need a supplement. Pricing is unusually transparent for the category, published by community size.
02

External review evidence

Ratings are kept separate because software directories, app stores and company-location reviews measure different experiences.

Swipe horizontally to compare both products →

Review platformPayHOATownSq
Capterra4.7/5602 reviewsChecked July 16, 2026 · open source ↗

Rating 4.7 (602) verified directly in the header of the reviews page.

3.3/54 reviewsChecked July 16, 2026 · open source ↗

Overall 3.3/5 from only 4 reviews; sub-scores shown: Ease of Use 3.5, Customer Service 1.0, Value for Money 1.5. Small sample size — interpret cautiously. G2 rating not independently verified so not included.

We do not calculate a single “reputation score.” Compare rating, volume, audience and recent themes at the original source.

03

Published capabilities to verify

These items come from vendor documentation. Treat them as a demo agenda, not proof of workflow quality.

PayHOA logo

PayHOA

  • Automated billing for dues, special assessments and fines with online paymentsAsk for a live workflow
  • General-ledger accounting with cash or accrual reporting, plus bank integrations (Plaid, Western Alliance Bank)Ask for a live workflow
  • Violation tracking and CC&R enforcementAsk for a live workflow
  • Homeowner portal with document storage, online voting and surveysAsk for a live workflow
  • Unlimited text, email and voice communications, plus physical mail via USPSAsk for a live workflow
  • Maintenance and architectural request forms, vendor management and optional bookkeepingAsk for a live workflow
TownSq logo

TownSq

  • Resident communication (announcements, newsfeed, forum, messages)Ask for a live workflow
  • Online homeowner payments and assessment/dues collectionAsk for a live workflow
  • Maintenance and service request tracking with tasks/assignmentsAsk for a live workflow
  • Architectural review (ARC) requests and reviewsAsk for a live workflow
  • Violations tracking (add-on)Ask for a live workflow
  • Amenity reservations and events calendarAsk for a live workflow
  • Document storage and archivingAsk for a live workflow
  • Resident/homeowner mobile app (iOS and web)Ask for a live workflow
  • Package control and guest/visitor access managementAsk for a live workflow
  • Polls and surveys, plus digital voting (add-on)Ask for a live workflow
  • Website builder with custom domainAsk for a live workflow
  • Multi-community portfolio management (TownSq Business)Ask for a live workflow
  • Integrated accounting/management and financial reporting (Enterprise tier)Ask for a live workflow
  • AI-assisted suggested replies to resident requestsAsk for a live workflow
  • Audit logsAsk for a live workflow
04

Buyer fit, strengths and cautions

Research interpretation based on current positioning and official documentation—not a substitute for implementation references.

PayHOA logo

PayHOA

Shortlist it when a self-managed board at a small or midsize community wants transparent per-unit pricing and to consolidate dues, payments and accounting without hiring a professional manager.

Potential strengths

  • Public, unit-tiered pricing that is competitive for small and midsize HOAs
  • 30-day free trial with no credit card, and a 10% discount on annual billing
  • Reviews highlight ease of use and a highly responsive support team

Cautions to validate

  • Reviews cite the lack of a native mobile app as an accessibility limitation
  • Some users report delays in bank-transaction updates and manual balance adjustments
  • Extra charges apply for payment processing, USPS mailings and optional services such as bookkeeping
TownSq logo

TownSq

A strong fit for communities and managers whose priority is resident engagement, communication, and payment collection with a polished mobile app. Full fund accounting and deeper financial management are concentrated in the Enterprise/management tier, so self-managed boards needing complete bookkeeping may need a supplement. Pricing is unusually transparent for the category, published by community size.

Potential strengths

  • Transparent, published pricing tiered by community size
  • Well-regarded resident-facing mobile app for communication and engagement
  • Scales from a single self-managed association to management-company portfolios
  • Bundles payments, requests, ARC and violations in one platform
  • Widely deployed (used across Associa-managed communities and others)

Cautions to validate

  • Full fund/reserve accounting is limited to the Enterprise/management tier
  • Several capabilities (violations, website builder, digital voting, concierge) are paid add-ons on lower plans
  • Independent review volume is thin on Capterra (only a handful of ratings), with low customer-service and value-for-money sub-scores
  • No genuinely free plan on the official pricing page
05

Source register

Open the evidence directly. Dates describe our last check, not a promise that the vendor page has remained unchanged.

06

Run the same demo with both vendors

A fair comparison uses identical data and workflow scenarios.

  1. Dues-to-ledger: Assess a homeowner, send the invoice, take an online payment and confirm it posts to the general ledger without re-entry.
  2. Delinquency: Age a past-due account, trigger the reminder sequence and produce a delinquency report the board can act on.
  3. Violation enforcement: Log a CC&R violation with a photo, send the notice and follow it through escalation and cure.
  4. Board & resident portal: Post a document, open an architectural request and run an online vote from both the manager and owner views.
  5. Exit test: Export owners, units, ledgers, documents and violation history in documented formats.

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