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Enumerate vs TownSq

Source-linked differences for HOA boards and community association managers. No sponsored winner and no blended review score.

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Enumerate logo

Enumerate

Vendor-source research

Enumerate (formerly TOPS) is an end-to-end community association platform that unites accounting, owner/vendor payments, operational workflows, and resident communication for HOAs and condo associations. It also offers optional bookkeeping services and AI features for reconciliation and resident support.

Best fit
Established management companies and larger self-managed associations that want accounting, payments, and resident engagement in one connected platform.
Pricing visibility
Custom quote (from $500/mo)
Source check
July 16, 2026
Open full research profile →
TownSq logo

TownSq

Vendor-source research

TownSq is a web and mobile community management platform for HOAs and condo associations that centralizes homeowner communication, online assessment payments, service and maintenance requests, amenity reservations, and architectural review (ARC) and violation workflows. It is sold in two forms: TownSq Community for running a single association (used by self-managed boards and managers) and TownSq Business for management companies overseeing multi-community portfolios from one workspace, with integrated accounting and management available at the Enterprise tier. The platform emphasizes a resident-facing app (newsfeed, forum, announcements, documents, package control, guest access) plus manager tools such as requests, tasks, audit logs, and AI-assisted replies to resident questions.

Best fit
HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios.
Pricing visibility
From $90/mo (to 300 units)
Source check
July 16, 2026
Open full research profile →

At a glance

How Enumerate and TownSq line up, side by side. Rows where they differ are highlighted.

Feature Enumerate logoEnumerate TownSq logoTownSq
Capterra rating3.8/5 (129)3.3/5 (4)
Starting priceCustom quote (from $500/mo)From $90/mo (to 300 units)
Best forEstablished management companies and larger self-managed associations that want accounting, payments, and resident engagement in one connected platform.HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios.
Self-managed HOAs
Management companies
Accounting
Dues & payments
Violations & requests
Resident portal
Communication
Maintenance & work orders
01

Which product fits which kind of association?

This is a fit comparison, not a universal winner. A tool built for a management-company portfolio is not the same as one built for a volunteer self-managed board. Validate the decisive workflow and total contract cost in both demos.

Enumerate logo

Enumerate

Start here when: Established management companies and larger self-managed associations that want accounting, payments, and resident engagement in one connected platform..

Pricing visibility
Custom quote (from $500/mo)
Research position
Shortlist Enumerate when you need mature, accounting-first association software with integrated payments and bundled financial services, and can commit to an annual contract with a ~$500/mo floor.
TownSq logo

TownSq

Start here when: HOAs and community management companies that want a resident engagement app (communication, payments, requests, ARC/violations) layered on top of association operations, from a single self-managed board up to multi-community portfolios..

Pricing visibility
From $90/mo (to 300 units)
Research position
A strong fit for communities and managers whose priority is resident engagement, communication, and payment collection with a polished mobile app. Full fund accounting and deeper financial management are concentrated in the Enterprise/management tier, so self-managed boards needing complete bookkeeping may need a supplement. Pricing is unusually transparent for the category, published by community size.
02

External review evidence

Ratings are kept separate because software directories, app stores and company-location reviews measure different experiences.

Swipe horizontally to compare both products →

Review platformEnumerateTownSq
Capterra3.8/5129 reviewsChecked July 16, 2026 · open source ↗

Verified on Capterra product profile page today; praised for accounting/property-management breadth, criticized for support responsiveness.

3.3/54 reviewsChecked July 16, 2026 · open source ↗

Overall 3.3/5 from only 4 reviews; sub-scores shown: Ease of Use 3.5, Customer Service 1.0, Value for Money 1.5. Small sample size — interpret cautiously. G2 rating not independently verified so not included.

We do not calculate a single “reputation score.” Compare rating, volume, audience and recent themes at the original source.

03

Published capabilities to verify

These items come from vendor documentation. Treat them as a demo agenda, not proof of workflow quality.

Enumerate logo

Enumerate

  • Community association accounting with board-ready financial reporting and optional expert bookkeeping (Enumerate Financial Services)Ask for a live workflow
  • Integrated owner and vendor payment processing that flows into the financial ledgerAsk for a live workflow
  • Operations workflows for violations, work orders, tasks, and approvals across communitiesAsk for a live workflow
  • Resident engagement portal with announcements, document sharing, and 24/7 supportAsk for a live workflow
  • Numa AI for automated bank-reconciliation transaction matching and AI resident supportAsk for a live workflow
  • AI-assisted budgeting and analytics for board reportingAsk for a live workflow
TownSq logo

TownSq

  • Resident communication (announcements, newsfeed, forum, messages)Ask for a live workflow
  • Online homeowner payments and assessment/dues collectionAsk for a live workflow
  • Maintenance and service request tracking with tasks/assignmentsAsk for a live workflow
  • Architectural review (ARC) requests and reviewsAsk for a live workflow
  • Violations tracking (add-on)Ask for a live workflow
  • Amenity reservations and events calendarAsk for a live workflow
  • Document storage and archivingAsk for a live workflow
  • Resident/homeowner mobile app (iOS and web)Ask for a live workflow
  • Package control and guest/visitor access managementAsk for a live workflow
  • Polls and surveys, plus digital voting (add-on)Ask for a live workflow
  • Website builder with custom domainAsk for a live workflow
  • Multi-community portfolio management (TownSq Business)Ask for a live workflow
  • Integrated accounting/management and financial reporting (Enterprise tier)Ask for a live workflow
  • AI-assisted suggested replies to resident requestsAsk for a live workflow
  • Audit logsAsk for a live workflow
04

Buyer fit, strengths and cautions

Research interpretation based on current positioning and official documentation—not a substitute for implementation references.

Enumerate logo

Enumerate

Shortlist Enumerate when you need mature, accounting-first association software with integrated payments and bundled financial services, and can commit to an annual contract with a ~$500/mo floor.

Potential strengths

  • Covers accounting, payments, operations, and communication in one connected system rather than stitched-together tools
  • Optional bookkeeping and financial services help teams that lack in-house accounting depth
  • Deep, mature accounting lineage (formerly TOPS) suited to portfolios and multi-community management

Cautions to validate

  • No published tiered pricing; annual contract, custom quote, plus a one-time implementation fee and ~$500/mo minimum
  • Capterra reviewers repeatedly cite slow or hard-to-reach customer support
  • Some users report reporting/sorting limitations and occasional stability issues
TownSq logo

TownSq

A strong fit for communities and managers whose priority is resident engagement, communication, and payment collection with a polished mobile app. Full fund accounting and deeper financial management are concentrated in the Enterprise/management tier, so self-managed boards needing complete bookkeeping may need a supplement. Pricing is unusually transparent for the category, published by community size.

Potential strengths

  • Transparent, published pricing tiered by community size
  • Well-regarded resident-facing mobile app for communication and engagement
  • Scales from a single self-managed association to management-company portfolios
  • Bundles payments, requests, ARC and violations in one platform
  • Widely deployed (used across Associa-managed communities and others)

Cautions to validate

  • Full fund/reserve accounting is limited to the Enterprise/management tier
  • Several capabilities (violations, website builder, digital voting, concierge) are paid add-ons on lower plans
  • Independent review volume is thin on Capterra (only a handful of ratings), with low customer-service and value-for-money sub-scores
  • No genuinely free plan on the official pricing page
05

Source register

Open the evidence directly. Dates describe our last check, not a promise that the vendor page has remained unchanged.

06

Run the same demo with both vendors

A fair comparison uses identical data and workflow scenarios.

  1. Dues-to-ledger: Assess a homeowner, send the invoice, take an online payment and confirm it posts to the general ledger without re-entry.
  2. Delinquency: Age a past-due account, trigger the reminder sequence and produce a delinquency report the board can act on.
  3. Violation enforcement: Log a CC&R violation with a photo, send the notice and follow it through escalation and cure.
  4. Board & resident portal: Post a document, open an architectural request and run an online vote from both the manager and owner views.
  5. Exit test: Export owners, units, ledgers, documents and violation history in documented formats.

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