Quick verdict
A broad, well-reviewed option (4.7 on Capterra across 244 reviews) that fits communities wanting to consolidate communication, payments, violations, and amenity/security workflows in one tool. Pricing is not published — you request a custom quote based on unit count — and some reviewers have flagged it as pricier than alternatives. Strong fit for both self-managed boards and management companies.
Pricing in practice
Condo Control does not publish rates. The pricing page is a quote request: you tell it whether you are a self-managed community or a management company, pick the unit band your association falls into, and the vendor sends a custom quote. The bands are grouped as 0–99, 100–199, 200–299, 300–399, 400–499, and 500-plus units, so the price you are quoted scales with how many doors you run. There is no headline monthly figure to anchor against — the single biggest difference between this platform and the self-managed tools that print a rate card.
What matters more than the missing number is how the plan is packaged, because the quote depends heavily on what you switch on. The base plan covers the resident portal and mobile app, the unit file, announcements, an events calendar, a file library, online payments, maintenance requests, preventive maintenance, architectural change requests, surveys, reporting, portfolio management, and onboarding/training. A long list of modules is priced as paid add-ons on top of that base: the AI assistant, amenity booking, package management, task tracking, violation tracking, security features (incident reports, key management, patrol), rental and vendor management, voice and text messaging, the discussion forum, digital displays, public websites, voting, virtual meetings, and integrations. Several capabilities a board might assume are core — violation tracking and amenity booking among them — sit in the à la carte layer, so two associations of the same size can land on very different quotes. Before comparing against a fixed-price competitor, list the modules you actually need and ask for them itemized.
Where Condo Control is strong
The platform's reach is its selling point: it runs communication, money, compliance, amenities, and physical security from one login — a wider footprint than most tools aimed purely at self-managed boards. The capabilities most relevant to a community-association buyer, drawn from the vendor's product and pricing pages, are:
- Full double-entry accounting. A general ledger with accounts payable and receivable, billing, dues and special assessments, autopay by ACH and card, bank reconciliation, portfolio accounting, and budget-versus-actual reporting — a genuine back office rather than just a payments button.
- Resident communication and governance. Announcements, a discussion forum, surveys, virtual meetings, and e-voting (including proxy and fractional voting) give boards a documented channel to owners and a paper trail for decisions.
- Compliance and operations. Violation tracking with automated rule enforcement, architectural change requests, maintenance and preventive-maintenance work orders, and a document library keep enforcement and upkeep in the same system as the ledger.
- Security and front desk. Visitor and guest passes, package and key tracking, incident reports, security logs, and patrol tooling are a real differentiator for staffed condo buildings — features most HOA-only platforms simply do not carry.
- Integrations. Native connectors to QuickBooks, Yardi, and Stripe let the platform sit alongside accounting or portfolio systems a management company already runs.
The security and front-desk depth is what separates Condo Control from the pack: if your community has a concierge, a gate, or amenity spaces that need reservations and visitor control, that tooling is native here rather than bolted on.
What reviewers say
On Capterra, Condo Control holds a 4.7 out of 5 across 244 reviews — one of the stronger aggregate scores in this category.
The praise clusters around a few themes. Reviewers describe the platform as easy to use and resident-friendly, and they repeatedly credit a responsive support team that closes help tickets quickly. Centralized document storage and streamlined communication come up often as reasons boards consolidated onto it, and the AI assistant for drafting announcements draws specific positive mentions.
The complaints are just as consistent. The most common is mobile-app performance — reviewers report the app slowing down, particularly when uploading large files. Some note that support response times lengthen during renewal periods, and a few describe parts of the interface as dated or click-heavy, with the calendar singled out for improvement. On cost, at least one manager on the full subscription described the price as running high — consistent with the quote-only, add-on-driven model, where switching on more modules raises the bill.
Who should shortlist Condo Control — and who should not
Shortlist it if you are a staffed condo building or a mixed portfolio that needs security and front-desk features — visitor passes, package tracking, incident logs, patrols — alongside accounting and communication. That combination is genuinely hard to find in one platform, and it is where Condo Control earns its place. Management companies benefit from the portfolio accounting, per-unit-band pricing, and QuickBooks/Yardi integrations.
Self-managed volunteer boards can absolutely use it — the vendor sells to that segment directly — but should weigh the quote-only pricing against tools that publish a flat rate. If your community is a small HOA with no concierge, no amenities to reserve, and no visitor-management need, you may be paying for a security-heavy platform whose standout modules you will never turn on.
Think twice if a fast, polished mobile app is central to your rollout, or if you need a firm price before you can compare. Because several expected modules are paid add-ons, get an itemized quote and confirm mobile performance during a demo before committing.
FAQ
Does Condo Control publish pricing?
No. Pricing is quote-only. You select self-managed or management-company, choose your unit band (0–99 up through 500-plus units), and request a custom quote. There is no public monthly rate, and your total depends on which optional modules you enable.
Is it built for self-managed HOAs or management companies?
Both. The vendor markets separate tracks for self-managed communities (volunteer boards) and professional property-management companies, and the unit-band model prices each on the number of units under management.
What features are included versus paid add-ons?
The base plan includes the resident portal and app, online payments, maintenance and preventive maintenance, architectural change requests, announcements, an events calendar, a file library, surveys, and reporting. Modules such as violation tracking, amenity booking, package management, security features, voting, and voice/text messaging are priced as add-ons, so scope them before comparing quotes.
What is the most common complaint?
Mobile-app performance. Reviewers most often cite the app slowing down, especially when uploading large files. A smaller set mention dated or click-heavy interface areas and slower support during renewal periods.
External review evidence
Ratings are not blended into an overall score. Software directories such as Capterra collect verified reviews from board members and community managers, and they weight different things than the vendor's own case studies do.
Capterra ratings above were read directly from the source profile on the check date. G2, Trustpilot and other directory figures are not published here until they can be confirmed on the source page itself, so a single verified number is shown rather than a blended average.
Capabilities to verify
The vendor positions the product around the following workflows. Treat these as demo checkpoints, not proof that every feature is included in every plan.
- Resident and owner communication (announcements, discussion, surveys, virtual meetings)
- Online payments and accounting (general ledger, AP/AR, billing, collections, bank reconciliation, budgeting)
- Violation and rule-enforcement tracking
- Amenity and facility booking with event calendar
- Security and front desk (visitor passes, package/parcel tracking, incident reports, key tracking, security logs)
- Maintenance work orders, preventive maintenance, and asset management
- Resident portal with self-serve payments, document access, and e-voting
- Document storage, meeting minutes, and audit trails
Research strengths and cautions
Potential strengths
- Covers a wide range of community operations in one platform (communication, payments, violations, amenities, security)
- Serves both self-managed boards and professional management companies
- Strong external ratings (4.7/5 on Capterra across 244 reviews)
- Dedicated security/front-desk tooling (visitor passes, package tracking, incident logs)
Questions to resolve
- No public pricing — you must request a custom quote
- Some reviewers report it is priced higher than comparable alternatives
- Pricing scales by unit-count band, which can add up for larger communities
Demo checklist
- Run one full dues cycle: assess a homeowner, send the invoice, take an online payment and see it post to the ledger without re-keying.
- Open and enforce a CC&R violation from first notice through escalation, tracking, and the resident's response.
- Show the board and resident portals side by side: document library, online voting, maintenance and architectural requests.
- Produce a board-ready financial package (balance sheet, income statement, delinquency report) and export the general ledger.
- Request a written quote covering setup, per-unit or per-community pricing, payment processing rates, add-ons and contract length.
Official sources checked
- Condo Control homepage (features, audience, integrations) ↗Checked July 16, 2026
- Condo Control pricing page (unit-band custom quote model) ↗Checked July 16, 2026
- Condo Control Capterra profile (rating and review count) ↗Checked July 16, 2026